Important Information
•    Check-in: Desks are generally open 3-4 hours before departure and are closed 1 to 1.30 hours before departure.
•    Travel Documents: Passengers must carry a valid passport, National ID, Visa, and any other travel documents required for their specific case. Please note that we are not liable for missing, invalid, or incomplete travel documents, and the final decision to grant boarding rests solely with the airline.
•    Please note: A 10 KWD per person service charge is strictly non-refundable under all circumstances. This fee applies in addition to any airline cancellation charges, and/or even if the airline issues a full refund.
•    Seat selection: Can be done through our contact centre if available by the Airline
•    Online Checkin: Available 24 hours before departure through the Airline’s website
•    Boarding pass: Available 24 hours before departure through the Airline’s website.
•    For bookings issued under Special Promotions, Group PNRs, or Mega Deals, the tickets will be non refundable, and date changes may not be permitted. Please ensure you consult with our Sales Representative regarding the specific fare type before making any payment.
•    Please note that in all cases, the service charge of KWD 10 is strictly non refundable, regardless of flight cancellations, changes, or operational disruptions.